The staff at the store is absolutely wonderful! They were so patient with my many, many questions about lots of different items. In the end, we did end up buying two mattresses and the deal they gave us was cheaper than Sam's Club or any of the other bedding places around. Highly recommend!!
Great customer service, very attentive and knowledgeable. I always love supporting great local business!
Great selection at a great price!
Knowledgeable and good looking sales people! Best prices too!
Highly recommend this place. Don't allow the small showroom fool you, these guys can get anything from anywhere and at a lower price! Gotta love a place where they would rather make a nickel 100 times instead of a dollar once. That's how it should be, that's how a business develops a long time customer base!
Local gem. Amazing prices and people
The store had exactly what we were lookIng for. We bought 3 things. The salespeople were great, not pushy, and knowledgeable. The delivery people were great too. They put everything together and put it where we asked. We had everything within 2 days!! You can’t beat that!!
Great experience buying a bed for my son's room. Great price. You couldn't have picked 2 nicer delivery workers who set up the bed quickly. We will definitely purchase from this store again.
Friendly and knowledgeable staff. A good selection in store. Fast delivery. Delivery guys were very efficient, respectful, and nice.
Great store. No pretense, great prices, clear communication, and high quality furniture. We will definitely go back to this store for future furniture needs.
If I could post more than 5 stars I would. Ive been shopping around for a couch for a few weeks. I went in on Monday to see their couches and prices, placed the order, and was told to expect 2-4 weeks for delivery. I ended up getting my couches the same week on Friday! The prices were great and the service was awesome.. absolutely no pressure. Can’t recommend them enough!
Great people to work with, no pressure sales, nice experience
Excellent staff. Aggressive pricing on good quality items
Ken is the absolute best. I've been a customer of his since (before) he owned My Family Furniture. He used to work in Niles, IL for someone. Ken was the brains of that operation, this was 25 years ago. Ken left that place, started My Family Furniture, and the place in Niles? It folded immediately...true story. I tracked Ken down using electronic techniques, but only to buy furniture :). I live in Florida now & STILL call Ken for my furniture.
Amazing store and their furniture is excellent.We had gone through bad experience with one of the furniture stores and almost gave up until we went to this store .We bought furniture (bed set and two section seats) and not only is the furniture gr8 but it was also delivered same day we purchased.We loveee our furniture God bless this store.The owner and team at store have excellent service and the furniture is of gr8 quality.We are raving fans and if we ever wanted to buy another set of furniture this is the store to go to.
We are extremely happy with our sectional sofa that we purchased from My Family Furniture. I am very happy with the service I received, my sofa came in when they said it would be expected, and it was delivered into my home. I highly recommend them!
We love the new sofa we special ordered through My Family Furniture! Also, the delivery and setup service was excellent. We’d highly recommend them for your furniture needs!
We just couldn’t give more stars about our positive experience purchasing from Family Furniture and their staff. Because of Covid our furniture took 4 months to arrive. Absolutely fell in love with the furniture when I bought it online. Simple and efficient. The details and the pictures were spot on. It was worth the wait. They kept us updated every step of the way about the delays as well as my expected shipment. The furniture arrived in perfect condition. Beautiful. Assembled and Delivered by the most courteous and professional staff. They were quick, very courteous, clean and knowledgeable and so very nice. They placed it exactly where I asked. My furniture looks amazing. I will be buying more furniture from then.
This place is awesome!! Great service and one day delivery.
Great pricing! Great service! Great delivery guys! Very happy with My Family Furniture. Definitely recommend them!
Excellent prices and great customer service. There prices can`t be beat.
Big selection of quality furniture with helpful, patient employees and great prices.
Staff is very friendly and they have a great selection at a good price!
One of my favorite stores the staff is so nice and willing to help you out with any questions you may have!
They were very helpful and very patient. Any furniture we could think of, they can get it for you.
I’ve bought my bed set from here as well as my daughters. The staff is great, they aren’t to pushy and really help to make sure you’re getting the best deal.
The team was very open and honest and absolutely no pressure to purchase anything. I would definitely without a shadow of a doubt recommend My Family Furniture & Bedding furniture 100%.
I first purchased from MFF in 2008. Ken and his team are awesome. The furniture we still have. We no longer live in the area, but please try them out! Thank you MFF for everything!
Genuinely concerned about giving you the best product & buying experience I've en countered in the smallest, well stocked showroom. Go, you will be impressed, I was.
Nancy gave us all the time and space we needed to browse the sprawling showroom, and always seemed to be present & knowledgeable whenever we had a question. Couldn't be more pleased with our choice!
The salesman was amazing! He helped us find all the furniture we needed!
Thanks to the staff's help, I was able to find exactly what I needed and absolutely loved. Many thanks!!
Excellent service received from My Family Furniture & Bedding. Buy at this store and you will enjoy the experience!!!
The saleslady was wonderful! She was very patient in the process and ultimately helped me find the best option. Great service and experience!
The two gentlemen that delivered my beautiful sofa were polite, efficient and very careful. I was impressed by the entire experience.
Absolutely amazing store! I'll never go anywhere else.
Super friendly staff, high quality furniture!
Great quality furniture.
Very pleasant and attentive. Found what we were looking for. Nice price.
Absolutely amazing business! Nancy was beyond helpful. You felt like you were family. Not only did they give me great customer service but I got fantastic furniture for a fantastic price. I'll never go anywhere else!
A+ Sales and great customer service. Everyone is extremely friendly, knowledgeable, and top quality furniture. I recommend My Family Furniture to anyone looking for great products at a great price.
Everyone was so friendly...got GREAT PRICES FOR BRAND NAME FURNITURE AND DELIVERED THE NEXT DAY! I WILL SHOP HERE FOR YEARS TO COME! ENDED UP GETTING LIVING ROOM SET TABLE DINING SET AND DOUBLE DECK SWING CHAIR! (that was for ME! ) VERY HAPPY!
Awesome people to work with, love our dinning table. They delivered on time and responsibly... Definitely recommend this place. Thank you Ken.
Always helpful and way better than the box stores
Highly recommended!! I have nothing but good things to say about the staff and level of service. The furniture was ordered (came in on time as promised) and delivery was made with no issues. Everything was too-notch! Can’t say enough good things about Justin either. Thank you again!
Just got our new couch from here and we LOVE it!!! ken was great to work with, very helpful and patient! We will totally be back to buy more things for our home.
Support a local business! This store is great and has reasonable prices.
Great owners. Nice furniture
Great prices and service!
So far it’s been an amazing experience! We got there and the wonderful Nancy heard what he needed and showed us the best sectionals for our needs. She was so kind. you can not beat the prices and quality of the furtinure and delivery. We quickly were approved for financing and scheduled delivery for in a few days. Will always go here!
Very friendly and helpful staff. We were very happy with our experience and will be back.
This place is top notch best costumer service I have ever Experienced. Bought a few pieces after a few months my son damaged my couch they immediately sent someone to fix it without charge! Not to mention the prices are half of what most stores charge.I will not shop anywhere else.
Visit here if you are looking for wonderful furniture at great prices. Very knowledgeable guys!
Very good service, good pricing and good products. Very helpful with scheduling delivery around my carpet installation. Would recommend to anyone. Shop Local!
Excellent customer service and quality furniture. Very knowledgeable staff. Would recommend to anyone and everyone!!
Went in for a sofa and a coffee table. They gave us an good deal and we felt so much grateful! Can't wait to come back for more furniture here!
Their selection, customer service and pricing are great! They will go above and beyond to help you choose the furniture of your choice!
I recently purchased a bar and a bed from My Family Furniture and both pieces are terrific. However, the bar top had a few minor scratches. My call to the store was such a pleasure. They were completely understanding and very eager to resolve the issue. It turned out to be more of a challenge than expected so they hired an outside furniture repair company. It took a few trips but my issue was resolved perfectly. Great prices, very friendly sales staff, and outstanding customer service. What a rare and pleasant combination.
We've used Ken and My Family Furniture for all of our furniture needs for the past 10yrs & always have the best prices and service. If you see something you want, ask Ken and he'll give you the best deal. His workers are great too, including saleswoman Shianne. Thank you again!
This is my second review of My Family Furniture. I LOVE this place! This time I went in to furnish my home office. Saved a boatload of money and got exactly what I was looking for. All that AND a free pair of reader glasses!!! ;o)
Ken and his staff are great! Excellent customer service and quality furniture. We have ordered furniture from Ken on multiple occasions over the years and have always had a great experience.
They were very kind and helpful, made sure that I had great quality for a great price 3 thumbs up!
Always great deals, beautiful furniture, and they always greet us with a smile.
I am proud to say my whole home is furnished from 'My Family Furniture'. From the time you enter the store, Ken and his staff are focused on helping the customer. If you want quality furniture at a great price, don't deal with the big box stores, go see Ken!!!
My go to place for furniture. No pushy sales people. I’ve purchased bedroom and living room furniture and Nancy has saved me money each time! Always a pleasure to work with. Will be back again.
Great selection and great staff! Will definitely go back!
Most friendly & knowledgable sales girl!! answered all my questions
Great place! They help you find what you want and need!
My Family Furniture is the place to shop! If they don’t have exactly what you are looking for they have dozens of furniture books they can help you look through and find exactly what you want. Their pricing is always better than everyone else, and the owner is an absolute joy to work with. There is no need to waste your time shopping anywhere else!
My Family Furniture is amazing! They have great deals and the customer service is outstanding! I would highly recommend them for any of your furniture needs!
No frills, just quality furniture. Very knowledgeable staff. MFF Can’t be best!! Satisfied Customer.
Great prices and helpful Staff!
Product, price and service they're unmatched!!! So absolutely happy with my furniture and the sales team! Shyan was so especially helpful!! Would recommend to anyone and everyone!!
Ken and the team at My Family Furniture are top notch. I have no doubt that you’ll have the same experience when you visit their store.
Offers a huge variety of furniture. Anything you see at other stores or even on-line they most likely are able to order for you, and always at a lower price. They have lots of very unique pieces, something for everyone, and always at low low prices. The quality of the furniture I purchased from them is ubove and beyond my expectations. The staff is easy to work with and very very down to earth. Seriously it's worth stopping in.
Everyone is so nice. All of my furniture was delivered and assembled on time... Almost a year later everything is in perfect condition! Not cheap quality. Great price points.
Best furniture around at the best prices! Talk to Ken and Nancy and they will help you find just the right pieces for your home or office.
If you’re looking for any furniture for a new place or just remodeling your home this is the place to go! The staff is also amazing to work with.
Great customer service, low prices and good quality furniture.
This is my favorite furniture store. I love their styles, prices and they have great sales people. The best.
This is a small, very crowded storefront, but they can just about anything. Ken was extremely patient and helpful. We found two perfect sets of chairs with custom upholstery. Delivery was on time. We'll definitely be back.
Great furniture store, they really treat the customer with respect, and care. I had a problem with a product and they immediately corrected the issue. I will continue to place my furniture needs with My Family Furniture.
Bought a desk about 3 years ago. Ordered it and brought it home. Once assembled it fit perfectly into our in home office. Still use it. It looks great!
We purchased our bedroom furniture from this store as well as a few other pieces for around our house. Prices cannot be beat, great quality furniture, and awesome customer service!
I love this store. They have good prices, styles. It's a really pleasant experience shopping there. I have bought alot from them. Im always satisfied, the stuff doesn't come damaged, more than I can say about the big box stores. I won't shop big box anymore, they charge way too much. You get much better prices at privatly owned stores. This place is the best. People are great. All my kids and friends go there. My favorite!
Great prices and able to order anything! Ken is the best!
Fantastic customer service. I went in to try out a specific mattress. When I went in they said they had it but it wasn't in the floor yet and since it is/was sunday he doesnt have any back room guys working. He said he would have them on the floor for me tomorrow. Totally ok with me since they were so nice and honest with me. Im sure if there was anything you wanted or needed they would do it for you!
Great store with a lot of different styles to choose from. Ken made the process of finding what I needed very easy, and I would highly recommend to any family and friends.
Wonderful experience, which is tough to find in sales! Great customer service, helpful with all my specifics and questions. The owner Ken made it a fun, personal & easy ordeal.
I was delighted with the service from Ken AND the great prices. Truly the BEST around. I had ordered a sofa elsewhere but when I found the IDENTICAL one at Family Furniture for $700 less (a 35% savings from the other store's SALE price) I was ecstatic (and cancelled my other order). Delivery was fast and professional. Cheyenne in the showroom was a sweetheart. I am recommending them to EVERYONE! And I am going back for more. Thanks Family Furniture:)
Great customer service! The owner Ken makes you feel like you are shopping with a friend, not pushy at all. Great prices that I have not seen matched anywhere else. The options are amazing to get exactly what you want. I am going to them for all my furniture!
Everything was great. Options and prices were perfect.
We ordered a full bedroom set from Kincade Furniture. Ken was great to work with, not pushy at all. We saw the set at a Big name Furniture store in Milwaukee, and his price was so much lower than theirs it was unbelievable. The furniture was delivered about 4 weeks later which was exactly what he told us - so for us, everything worked out great. We will definitely go back when we need other furniture. I'm taking my daughter there today to look at buying a mattress. They're delivery men were also very fast and friendly. I'd give them an A+ on all aspects.
I'm an interior designer, so I'm VERY familiar with all of the furniture stores and sources in the Lake County area, and My Family Furniture is always my first go-to choice when shopping for my clients. Is it a fancy place? No- do you want to pay for a showroom with fancy lighting and floor coverings? I thought not. There are plenty of places on the North Shore that will give you a fabulous shopping experience as far as ambiance is concerned.So shop those places first, and then save some $ by having Ken order it for you. Ken and Nancy, as well as Cheyenne and the whole crew at MFF will give you the best value for your money, and excellent customer service. I've probably sent over $60k of business their way in the last few years, and ALL my clients are thrilled with their purchases! So if you want to pay more than you need to, but want pretty room settings, go elsewhere. If you want quality furniture and service, for the best possible price, go to My Family Furniture. If I could give more than 5 stars, I would.
My wife and I were just browsing and ended up finding a great deal on a sectional that cost us at least $300 less than any other shop. Friendly service, quick delivery, and many options to choose from. We have, and will continue to recommend.
We went in today to look for a twin sized bed for our oldest. Ken was so helpful and patient with us (we had our newborn and toddler with us). He gave us an extremely good deal on a bed and mattress including delivery and setup! I cannot wait to go back and purchase the rest of our furniture here.
Buy your furniture here. Trust me you will not be disappointed at all!!! My wife and I are new to the area and we just finished shopping at Harlem and Ashley and Lazy Boy and was not thoroughly impressed. I found this place via Google maps and I wanted to give it a chance. I am glad I did. Everytime I was in the store there was a previous customer in the store talking how great the experience and the Furniture. The owner works with his mother-in-law and they are both very experienced in the furniture business. They did not push me in any direction, they just provided all the needed information so I could make my choice. They are extremely truthful. He keeps his prices down due to lack of floor models but that is the best thing for the buyers. He was truthful about the low quality of Ashley and Harlem but if i pressed he could provide me that furniture from those stores cheaper. I am very happy with my furniture.